Working Features

All E-commerce Features

Download Products from Ecommerce Store to CRM

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Stock Level Changes will Automatically Pushed to the Ecommerce Store

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List Your CRM Products on the Ecommerce Store

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Support for Product Variations in Ecommerce Store

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Download Sales & Returns for Ecommerce Store

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Import Payments from Ecommerce Store

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Optionally Consolidate Individual Sales from Store to Single Sale

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Export Tracking Numbers to Ecommerce Store

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Sales Overview

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Sale Order Details

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Pending Sale Orders

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Sales Profit Summary

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Profile by Sales Representative

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Sales by Product Details

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Sales by Product Summary

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Sales Price History

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Sales Backorder Details

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Sales Backorder Summary

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Customer Payment Summary

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Customer Orders by Product

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Frequently Asked Questions

Want to ask something
from us?

CRM inventory management system integrates seamlessly with the following e-commerce channels: Amazon, Ebay, Shopify, Magento 1, Magento 2, WooCommerce, ShipStation, Etsy, Square. Our development team is continuously updating the available integrations to maximise their performance.

Yes, it is possible to link several e-commerce stores to a single CRM account, with each linked store having its independent catalog, logs, and settings. However, only two (2) free external integrations are available under CRM e-commerce inventory management software’s standard subscription plan.

If you plan to integrate more than two (2) e-commerce stores or you have already integrated a couple of external platforms with CRM e-commerce inventory management system, you will first need to purchase licenses for the additional external integrations under the My Subscription page.

CRM e-commerce integration page allows you to automate the fulfillment of all the orders coming from the e-commerce shop by choosing auto pick, pack and ship function and by choosing the invoice to be synced with DEAR in the authorized status.

Yes, CRM allows choosing between no consolidation and daily consolidation options. Daily Consolidation will consolidate all orders from that day into a single order. When Daily Consolidation is chosen, an additional setting becomes available: Consolidation Time. This is your local time when all pending orders aggregated during the day will be processed.

Yes, CRM e-commerce inventory management software allows you to set up 10 price tiers for your products and set a default price when the products are downloaded from and updated in your e-commerce store.

Yes, once you enable Process Auto-assembly setting, CRM e-commerce inventory management system will trigger the automatic assembly for the required quantity to fulfill the sale order.

Yes, CRM e-commerce inventory management system allows products to be sold through the e-commerce stores even if there is zero stock. When the setting is enabled and a zero stock product is sold, CRM generates a backorder for the negative item quantity on CRM end.

When a customer places an order, CRM can automatically route the order to the seller’s inventory location nearest to the provided shipping address for fulfilment. CRM provides an Order Routing setting that facilitates this process.

Based on this setting, the location in the Sales Task header will be pre-filled with the Order Routing location, although this can be manually changed on the order if necessary. This feature simplifies the Sales Order process.

When the order is cancelled or deleted, CRM automatically finds and voids the corresponding sale task, if created, or removes an associated pending order if the order has not yet been processed.

Any imported order is saved to the Pending Orders section. It is a temporary storage of all sales and payments in CRM. If an order already has an entry in the Log (i.e. was imported previously), it will be skipped. This guarantees that no duplicate sales will be created by CRM.

Still need help?

Click on the blue round button at the bottom right corner of this page. You can also email our support team at support@example.com.